Refund policy

Returns

We hope you love everything you buy at Experience 27. But you can return any unused items within 14 days after delivery date.

 

How to make a return:

  1. Email us at sales@experience27.com with your order number and the items you wish to return.
  2. Let us know if you'd like an exchange, gift card, or refund to your original form of payment.
  3. Also tell us the best date and time to arrange the collection of the item.
  4. We will send you a prepaid shipping label for you to return the item to us.
  5. As soon as we receive the pieces and confirm that they have not been worn and that the designer and Experience 27 labels are still in place with the original packaging, we will refund your order in the way you have chosen.


Please note that all items discounted over 50% are final sale (and marked as such on the product page). We do not accept returns or exchanges on items with more than 50% discount.