Shipping policy

Deliveries

1. What courier companies do you use?
We mainly use UPS but sometimes we also use FedEx, DHL or Seur.

2. What is same day delivery in Madrid?
All orders delivered in Madrid, within the M30, are delivered in 90 minutes between 10:30 and 20:30, Monday to Saturday and between 12:00 and 18:00 on Sundays. This service is free of charge.

3. What is next day delivery in Spain?
All orders placed online before 15:00 from Monday to Thursday will be delivered the next day throughout Spain. Orders placed on Friday before 15:00 will be delivered on Monday and orders placed on Saturday or Sunday will be delivered on Tuesday. This service is free of charge for orders over 100 euros. Orders under 100 euros have a cost of 6 euros.

4. Do you ship internationally?
Yes, we ship worldwide. Shipments to Europe including the UK are complimentary. There is a flat rate of 10 euros for global shipments outside of Europe. Shipping times vary by country. Most orders are received within 2-5 business days, but can take up to 7 days. Experience27 prepays for duties and taxes charged to most countries so the price you pay at check out is the total cost. This information should be shown on your check out page in detail depending on the country your order is being shipped to.

If you would like specific delivery time and cost quote, please contact us at sales@experience27 or WhatsApp +34 608 63 53 67. We will be happy to assist you Monday to Saturday between 10:30 and 20:30 and Sundays between 12:00 and 18:00 CET. We are always happy to help!