Shipping policy

 Deliveries FAQ

 

1. What courier companies do you use?
We mainly use UPS but sometimes we also use FedEx, DHL, Seur or other carriers.

2. What is same day delivery in Madrid?
All orders delivered in Madrid, within the M30, are delivered in 90 minutes between 10:30 and 19:00, Monday to Saturday. This service is free of charge.

3. What is next day delivery in Spain?
All orders placed online before 14:00 from Monday to Thursday will be delivered the next day throughout Spain. Orders placed on Friday before 14:00 will be delivered on Monday and orders placed on Saturday or Sunday will be delivered on Tuesday. This service is free of charge for orders over 250 euros. Orders under 250 euros have a cost of 10 euros.

4. Do you ship internationally?
Yes, we ship worldwide. Shipment rates are determined by the location and delivery service chosen and are calculated at check out.

Shipping times vary by country. Most orders are received within 2-5 business days, but can take up to 7 days. 

All duties and taxes are included in the final price at check out. This information is shown on your check out page in detail depending on the country your order is being shipped to.

If you would like specific delivery time and cost quote, please contact us at sales@experience27.com or WhatsApp +34 608 63 53 67. We will be happy to assist you Monday to Saturday between 10:30 and 20:30 CET. We are always happy to help!