Complimentary services


Our private shopping team is ready to greet you, in person at our Madrid space, in your home or hotel, and digitally — whatever is more comfortable for you.

Each appointment is especially designed to tailor to your needs and can include a personal interview to find out your shopping habits, tastes and needs, the study of the colors that suit you best according to your features and skin tone and morphological analysis to assess the styles that suit you best.


Schedule a private appointment at our Madrid space to share with up to five of your friends.

We provide a light breakfast, coffee, fresh squeezed juice and champagne while showing you the best of our collections.


Complimentary alterations on items being purchased or after purchase. Complimentary repairs on any items purchased from Experience 27.

We believe in sustainable fashion and the longevity of each piece we carry.


Complimentary same day delivery in Madrid (within the M30), scheduled to the best time to suit your needs.
Complimentary next day delivery in the remainder of continental Spain.

contact us to arrange personal shopping or breakfast

Phone/WhatsApp: +34 608 63 53 67